FAQ'S

How can I place an order?

You can place an order through our website by adding products to the cart and proceeding to checkout.

What payment methods do you accept?

We accept credit/debit cards, bank transfers, and cash on delivery for local orders.

Can I cancel or modify my order?

Orders can be modified or cancelled within 24 hours of placement. 

How do I track my order?

You will receive a tracking number via email once your order is dispatched.

What is your return policy?

Returns and exchanges are accepted within 7 days of delivery for unused items in original condition For details, visit our return & exchange policy page. .

Do you ship internationally?

Yes, we offer international shipping with standard rates and delivery times.

How long does delivery take and how much will it cost?

Local deliveries take 3-5 working days, while international deliveries take 7-10 working days. Do note that these are post production timelines. Every made-to-order outfit has its own production timeline which is mentioned under the product. Shipping charges vary based on location and will be calculated at checkout.

Are the colors of items shown on the website accurate?

We strive to display product colors as accurately as possible. However, variations may occur due to different screen settings and resolutions.

How can I contact customer service?

You can reach our customer service team via email at jaffarrazastudio@gmail.com or by phone at +92-329-4609641 during business hours.